Effective Date: April 25, 2025
Platform: https://rapidshop.in
Company: Opxora Techno Pvt. Ltd.
Registered Address: Innov8 Okhla, 3rd Floor, 211 Okhla Industrial Estate, Phase 3, South Delhi, New Delhi, Delhi, India – 110020
Email: info@rapidshop.in
Phone: 9220218426
1. Introduction
Thank you for shopping at Rapidshop.in! We strive to ensure a smooth and efficient shipping process. This Shipping Policy outlines the various shipping options, delivery timelines, and associated charges that apply when you make a purchase on our platform. By placing an order with us, you agree to the terms outlined in this policy.
2. Shipping Locations
We currently offer shipping services to customers within India. Shipping is available to all major cities and towns. We may expand our shipping services to international locations in the future, and if so, updates will be provided.
3. Shipping Methods
We partner with trusted logistics carriers to provide the following shipping methods:
- Standard Shipping: This is the most economical shipping option and typically takes 5-7 business days for delivery within India.
- Express Shipping: This option guarantees faster delivery, typically within 2-4 business days, but may incur additional charges.
The specific shipping method available for your order will depend on your location, the size of your order, and the carrier options available at the time of purchase.
4. Shipping Charges
Shipping costs depend on the following factors:
- Shipping Location: Different locations may have varying delivery costs, especially for remote areas.
- Product Size and Weight: Larger and heavier items may incur higher shipping fees.
- Shipping Method: Express shipping may carry additional charges compared to standard shipping.
Shipping charges will be calculated and displayed during the checkout process before you confirm your order.
5. Order Processing Time
Orders are typically processed within 1-2 business days after confirmation of payment. You will receive an email notification with tracking details once your order has been shipped.
Please note that orders placed on weekends or public holidays may experience a delay in processing. Shipping delays can also occur during peak seasons such as festivals or sales.
6. Delivery Times
- Standard Shipping: Typically takes 5-7 business days depending on your location.
- Express Shipping: Typically takes 2-4 business days for delivery.
Please note that delivery times may vary due to factors such as weather conditions, logistical issues, or holidays. While we strive to meet the estimated delivery times, we cannot guarantee them.
7. Tracking Your Order
Once your order has been shipped, you will receive a tracking number via email. You can track your order status by visiting the courier partner’s tracking page. If you do not receive your tracking details, please contact us at info@rapidshop.in.
8. Delivery Issues
If there is an issue with the delivery of your order, such as:
- Non-receipt of the product
- Damaged items upon arrival
Please contact our customer support team at info@rapidshop.in within 7 days of receiving your order. We will assist you in resolving the issue as quickly as possible.
9. Incorrect Shipping Information
It is your responsibility to provide accurate and complete shipping information during checkout. If you enter incorrect details (e.g., wrong address or phone number), and the package is returned, you will be responsible for the additional shipping costs.
If the package is lost due to incorrect shipping information, we may not be able to refund or replace the product.
10. Returns due to Non-Delivery
In cases where an order cannot be delivered to the provided address due to issues like a wrong address or non-availability of the recipient, the product will be returned to us. You will be notified, and if you wish to receive the product again, additional shipping charges will apply.
11. Free Shipping Offers
Occasionally, we offer free shipping promotions for certain orders. This offer will be specified during checkout, and the conditions may vary based on location, order value, or promotional terms.
12. Shipping Restrictions
We currently do not offer shipping to international locations. Additionally, we may impose certain restrictions on shipping based on the size or nature of the products. In some cases, high-value or fragile items may be subject to additional shipping precautions.
13. Damaged or Defective Products
In the unlikely event that your order arrives damaged or defective, please contact us within 7 days of receipt. We may request photos or other evidence to verify the issue. Once verified, we will provide a refund or replacement as per our Returns and Warranty Policy.
14. Customer Support
If you have any questions or concerns about shipping or delivery, please feel free to reach out to our customer support team:
📧 Email: info@rapidshop.in
📞 Phone: 9220218426